Ankur Hospital – Women’s Superspeciality Hospital, Nanded
Effective Date: 01 August, 2025
At Ankur Hospital, we strive to provide the best possible care and patient experience. This Refund & Cancellation Policy outlines the terms under which appointment bookings, payments, and cancellations are handled through our website and hospital services.
Patients can cancel or reschedule appointments by contacting our hospital reception or through our online booking system.
Cancellations must be made at least 24 hours prior to the scheduled appointment time.
If the appointment is cancelled within this time, any advance payment made will be eligible for a full refund (subject to transaction charges, if applicable).
Cancellations made less than 24 hours before the appointment time are not eligible for a refund.
If a patient does not show up for the appointment and fails to cancel in advance, the paid amount will be forfeited.
In such cases, the hospital reserves the right to deny any refund or rescheduling request.
For diagnostic tests, procedures, or health packages booked online or at the hospital, cancellations should be requested at least 48 hours in advance.
Refunds will be processed after deducting any administrative or processing charges.
In case of cancellations due to medical emergencies or unavoidable circumstances, the hospital may consider refund requests on a case-by-case basis.
Refunds will be processed to the original mode of payment (credit/debit card, UPI, net banking, etc.).
Please allow 7–10 working days for the refund to reflect in your account, depending on your bank or payment gateway.
The hospital is not responsible for any delay caused by third-party payment processors.
If your payment fails but the amount is debited from your account, please contact our support team immediately with payment proof.
Upon verification, we will coordinate with the payment gateway and ensure that the amount is refunded or adjusted against a new booking.
In rare cases where the hospital must cancel or reschedule an appointment (e.g., due to doctor unavailability, emergencies, or operational reasons), patients will be notified promptly, and a full refund or alternative appointment will be offered.
Registration fees, consultation charges already availed, and partially completed treatment packages are non-refundable.
Medications, consumables, or medical devices once dispensed are non-returnable and non-refundable for safety reasons.
Patients may submit a refund or cancellation request via:
📧 Email: ankurhospital001@gmail.com
📞 Phone: 02462 231 292
Please include your appointment ID, payment reference number, and registered mobile number for verification.Ankur Hospital reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be updated on our website with the revised effective date.
For any refund, payment, or cancellation-related queries, contact:
🏥 Ankur Hospital – Women’s Superspeciality Hospital, Nanded
📧 Email: ankurhospital001@gmail.com
📞 Phone: 02462 231 292
🏥 Address: Aanabhau, sathi chowk, Samrat Nagar, Nanded, Maharashtra - 431601